Passenger facilities at Shanghai Pudong International Airport (PVG)
Shanghai Pudong International Airport has passenger facilities distributed across Terminal 1, Terminal 2 and satellite concourses S1 and S2. Exact locations, access conditions and opening arrangements can change. Follow airport signs and consult the official airport directory for current details.
Facilities and passenger assistance
- Flight information displays: use terminal screens for current check-in, gate and boarding information.
- Accessible travel: request wheelchair or mobility assistance through your airline before travel and confirm the meeting point.
- Baggage support: contact the airline or ground handler for delayed, missing or damaged baggage.
- Toilets and family facilities: use terminal signage to locate facilities in your passenger zone.
- Connectivity: consult current airport instructions for Wi-Fi and mobile connectivity.
- Medical assistance: follow airport signs or contact airport staff if you need urgent help.
Shops, dining and other services
The airport operator publishes a searchable directory of retail and food outlets. Availability differs by terminal and passenger zone; some services are only accessible after security or immigration.
- Shops and duty-free at PVG
- Restaurants and cafés
- Lounges and premium facilities
- Getting to and from PVG
Official information
Shanghai Airport Authority – passenger guide and terminal maps. This independent guide is not the airport operator’s official website.