Terminal services at Shanghai Pudong International Airport (PVG)
Passenger services at PVG are distributed across Terminal 1, Terminal 2 and satellite concourses S1 and S2. Availability, access rules and opening arrangements vary by location and flight schedule. Check the airport operator’s current passenger directory before relying on a specific service.
Services to look for
- Flight information: terminal displays and airport information channels provide current flight and gate details.
- Passenger assistance: arrange wheelchair or other assistance through your airline before travel.
- Baggage support: contact the operating airline or ground handler for delayed or damaged baggage.
- Connectivity: consult current airport instructions for Wi-Fi and mobile connectivity.
- Retail and dining: use the airport’s searchable store directory to find outlets by terminal and passenger zone.
- Transport: follow signs to Metro Line 2, Maglev, Airport Link Line, buses and official taxi ranks.
Plan by terminal and passenger zone
Some services are in public areas before security; others are in restricted departure areas after security or immigration. You may not be able to return to an earlier area after passing passenger controls. Confirm the location before leaving your current zone.
Official source: Shanghai Airport Authority passenger guide. This independent guide does not guarantee that every service is available at all times.