Baggage reclaim and customs at Shanghai Pudong Airport (PVG)
After landing at Shanghai Pudong International Airport, follow the signs and staff instructions for immigration where applicable, baggage reclaim and customs. The route depends on your origin, flight type and the border procedures that apply to your journey.
Collecting checked baggage
- Check the flight information screens for your assigned baggage belt.
- Compare the baggage tag with your luggage before leaving the reclaim area.
- Keep your baggage receipt and boarding pass until you have collected your belongings.
- Follow airport signs for customs and the correct exit route.
If your bag is missing or damaged
Report missing, delayed or damaged checked baggage to your airline or its ground-handling representative as soon as possible, ideally before leaving the airport. Request a written reference and keep your baggage tag, boarding pass and receipts.
Customs and restricted items
China’s customs rules apply to goods, currency, medicines, food, commercial samples and other items brought into the country. Declaration requirements depend on the item and traveller’s circumstances. Check current guidance from China Customs before travel and follow the red/green channel instructions and directions from customs officers.
General Administration of Customs of the People’s Republic of China
Related guides
This independent guide is not a customs authority. For a baggage claim, contact your airline directly.