This independent guide provides practical information for passengers using Shanghai Pudong International Airport (PVG). Facilities and concessionaires can change; check Shanghai Airport Authority's official directory and confirm flight-specific details with your airline.
Airline schedules vary by date and season. Confirm your operating carrier, flight number, check-in deadline and live status directly with the airline.
Shanghai Airport Authority lists car-rental companies for Shanghai Pudong International Airport. Confirm the company's pickup location, opening hours, deposit, insurance and rental conditions directly before booking.
Check the current parking signs and rate board at the airport entrance for available options, prices and conditions before leaving your vehicle.
Find information about retailers, food outlets and passenger facilities listed by Shanghai Airport Authority. Availability, location and opening hours can change, so confirm details with the airport before travel.
Food and drink outlets listed by Shanghai Airport Authority include Fascino, Carl's Jr., Starbucks, Delights of the World, Lizen Garden and YRD Foodie. Locations, opening hours and menus can change; see our restaurant guide and check the official airport shopping and dining directory.
Retailers listed by Shanghai Airport Authority include HAGLOFS, 7-ELEVEN, Pokémon, cdf Pop-up Store, my StudiO cdf and China Duty Free Group. Store locations, opening hours and product ranges can change; see our shops and duty-free guide and the official airport shopping and dining directory.
PVG offers airline and premium passenger facilities, but access depends on your airline, ticket class, membership and departure area. Confirm the specific lounge, terminal, opening hours and guest policy with your airline or the airport before travel.
Airport hotel options listed by Shanghai Airport Authority include Ramada Plaza Shanghai Pudong Airport, Holiday Inn Express Shanghai Pudong Airport and Aerotel Shanghai Pudong Airport Hotel in Terminal 2. Confirm the hotel's current location, shuttle arrangements, room availability and check-in details directly before booking.
For delayed, missing or damaged checked baggage, contact your operating airline or its ground-handling representative as soon as possible and keep your baggage tag and claim reference. For items left in the terminal or public areas, follow Shanghai Airport Authority's current lost-property procedure and ask airport staff for directions.
Smoking is permitted only in designated areas; follow current airport signs and staff instructions. For medical assistance, contact airport staff or your airline for directions to the nearest available service. Locations and access arrangements may vary by terminal and passenger zone.
Check current airport signs and Shanghai Airport Authority's passenger-service information for Wi-Fi access, login steps and coverage. Do not assume that access is available in every area or that connection conditions remain unchanged.
For prayer facilities, consult Shanghai Airport Authority's current passenger-service directory and follow terminal signs. Locations and access may differ between public areas, departure zones and terminals.